Serving Washington, DC & DMV Area
Testimonials
I had a flat tire with a frozen lug nut. Call Ty's Roadside assistance and he came within an hour. Fixed the lug nut problem and patched the tubeless tire in no time. I asked if could also rotate the tires and he did so immediately. Ty knows his stuff, has the right equipment, comes quickly and answered every question I had.
6-30-17 Dave S
_________________________________________________________________________________
Ty is the best! He will go out of his way to make sure every call is answered and every request is taken. I called for a dead battery on a late evening and he was able to assist immediately.
5-22-17
_________________________________________________________________________________
Ty's is awesome. Immediate response to our flat tire call for help, showed up quickly (in fact, in less time than estimated on the phone), changed tire expertly and super-fast, reasonable charge and polite, professional service person. Does it get better? Thanks, Ty's!
5-11-17 Susan I
_________________________________________________________________________________
On my way to the first day at my new job, I got not one, but two flat tires.
I panicked and called Progressive, and not only was the representative curt, but they wanted to say the flat tire was at-fault, and it would cost (based on the plan I chose) $1,000 and would increase my monthly insurance payments.
So, I called a tow company and they said they'd call me back. After 15 minutes of radio silence, I called again and was assured they would call me "immediately". After waiting 10 minutes, I called Ty's.
Ty asked my location, the tires I had, and my car make and model. That was it - he didn't even need me to wait by my car. Fast forward to an hour later and I get a call saying that my car's tires have been replaced with brand new tires, and it cost less than $300. They even took my payment over the phone and provided me with a receipt within a few minutes.
Ty's stands out amongst so many others, and I can't recommend them enough. Hopefully I never get another flat tire, but if I do I'm calling Ty's without hesitation.
3-27-17 Emily T
_________________________________________________________________________________
Ty came through where State Farm roadside assistance totally failed the night before. Called and Ty answered immediately, got a little information and said he'd be at my location in 30 minutes. He was on time, replaced my tire, and had me on my way within minutes.
2-20-17 Marie A
_________________________________________________________________________________
I caught a flat a few nights ago after hitting a pot hole and Ty went above and beyond with helping me to have the issue resolved! Superb customer service! THANK YOU, THANK YOU THANK YOU!
11-17-2016 Erica A.
_________________________________________________________________________________
Every now and then you receive service that is so impeccable that you have to write a review! Ty is nothing less than a life saver! My tire blew out while I was driving on the highway, I had no spare, was in Prince William County, an hour away from home, and my insurance roadside assistance does not supply the tires. I was also in route to a concert! Panicked, I went to google and found Ty's service and awesome reviews. I called him, and didn't get through, he called me back with 10 mins., briefly consulted with me and checked his stock for my tire size. Ty drove to my location, with an exceptionally great used tire and changed it for me for a very decent price, all while I was at the concert! While he took my card info over the phone, he didn't charge my card until the service was successfully completed. He even sent me a picture of my new tire after it was done! I was so thankful for his professionalism and speedy repair. I cannot imagine >what my solution would have been had I not found him. I would without a doubt use his services again and recommend him to anyone with a car emergency. Good customer service still exist! Thank you Ty for being a blessing! You are the real MVP
8-1-2016 Brittany T.
_________________________________________________________________________________
Unfortunately, I've had to use Ty twice - but I am happy to report that he is just as wonderful the second time around! I had a flat, and called Ty from work to see if I could schedule a time for him to come to my home to fix or replace the tire. He was in the neighborhood and offered to check the car out right then and there! He found a nail in the tire and fixed my flat, and I didn't even need to be there for him to do it. I seriously never write reviews, but I have done so twice for Ty because both times I've used his services I've been so pleased, he really is the best and I'll never use anyone else.
7/15/2016 L.D.
_________________________________________________________________________________
I've used this service a couple of times when I've been in a real jam. Both times Ty came when he said he would, was pleasant and helpful, explained the issue and the cost upfront, and had me on my way in reasonable time, at reasonable cost.
6-19-2016 Joanne L.
_________________________________________________________________________________
The guy from Ty's just left. Maybe Ty, I didn't think to ask. He was prompt and polite, and service was $10 cheaper than last time I had a flat tire when I used somebody else. He also travels with the cutest dog ever! I'm definitely keeping their number.
1-19-2016 Linda Y.
_________________________________________________________________________________
These guys are great! I called inquiring about roadside tire service - putting my spare tire on and removing the flat for a Ford F-250. It cost $80 and the guys were there within 20 minutes. This price was much less than the other local place I contacted. The two men who came completed the job quickly and swiftly - less than 15 minutes. I was able to pay with my credit card and the entire job from start to finish was seamless. I would definitely recommend them and they are now my go-to company for roadside assistance.
1-13-2016 Shad M.
_________________________________________________________________________________
While we have sadly had to use Ty's twice, both times they went above and beyond the call of duty, and if you need roadside assistance in DC, I suggest calling Ty.
1-2-2016 Karl W.
_________________________________________________________________________________
I was extremely frustrated with trying to replace my battery and decided to call a tow service. I looked up Ty's Roadside Assistance and now I'm back on the road! TJ met me and was very professional in working with me. He quickly replaced my battery and ensured everything was in working order before addressing the service fee. I will gladly recommend your business to all I know. Thanks again!
12-16-2015 Ken W.
_________________________________________________________________________________
I called Ty's this morning at 7:45 am after I ran over something and had a flat. Within 30 minutes TJ arrived. The spare was put on my car within 10 minutes. TJ was so fantastic. He even helped me contact a place that could replace my tired that morning!!! By 10:30am my car was back to normal. THANK YOU TJ!!!!!!
10-9-2015 Stephanie M.
_________________________________________________________________________________
I was extremely frustrated with trying to replace my battery and decided to call a tow service. I looked up Ty's Roadside Assistance and now I'm back on the road! TJ met me and was very professional in working with me. He quickly replaced my battery and ensured everything was in working order before addressing the service fee. I will gladly recommend your business to all I know. Thanks again!
12-16-2015 Ken W.
_________________________________________________________________________________
Ty was great. He was prompt professional and fast. I highly recommend this service.
12-2-2015 Kimberley B.
_________________________________________________________________________________
Great service. I called about a dead battery, they informed me they would arrive in approximately 30 minutes. 15 minutes later they arrived and were able to jump my car
11-15-2015 Keistopher B.
_________________________________________________________________________________
I called Ty's this morning at 7:45 am after I ran over something and had a flat. Within 30 minutes TJ arrived. The spare was put on my car within 10 minutes. TJ was so fantastic. He even helped me contact a place that could replace my tired that morning!!! By 10:30am my car was back to normal. THANK YOU TJ!!!!!!
10-9-2015 Stephanie M.
_________________________________________________________________________________
We had an issue where a friend got a flat tire and came to our house. Ty was extremely accommodating. He got there within 45 minutes and called us when he was 15 minutes away so we could meet him instead of having to sit in the car. He was extremely professional and changed the tire within minutes. He also instructed us on how to do it in case it happened again. He was much cheaper than other organizations. I would recommend him 100%% and will only call him in the future for roadside assistance.
9-26-2015 Allison M.
_________________________________________________________________________________
Excellent service. My car battery died at 4:30pm in the pouring rain on a Thursday. Despite the rush hour traffic, Ty arrived reasonably quickly (about 45 min. after I called), and he had my car up and running in just a few minutes. He was also incredibly pleasant, both on the phone and in-person, in addition to charging competitive prices. I definitely will call Ty again if I need roadside assistance.
5-1-2015 Alexander Z.
_________________________________________________________________________________
Ty was great. Came to our home to patch a flat tire- was efficient, reasonable and a pleasure to work with. This service cannot be beat. Was able to accommodate our schedule and come after work hours- saved us a ton of hassle and time that we just did not have. Thanks Ty!
2-4-2015 Lucille F.
_________________________________________________________________________________
Great service! Ty's team came out within an hour to fix a flat due to a nail. Fast, professional and they did all of the double-checks and safety precautions I would expect. Good price too.
1-2-2015 Miguel B.
________________________________________________________________________________
I called Ty because I thought I needed a tow....he ended up fixing the problem himself for less than I was expecting to pay for the tow. Kind, great value and extremely quick response time. I will definitely use him again!
6-4-2014 Julie Y.
_________________________________________________________________________________
Happy to post another positive experience about this company. Arrived 30 minutes after I called and was extremely courteous. Well priced, professional and friendly. Unlocked my car without any issues. It was a pleasure to give Ty my business.
3-24-2014 Jeff G.
Initial Consultation
Reviews
- Well this was an awesome experience. When I called for a flat tire, Ty responded within 10 minutes of my first phone call. 10 minutes after that, I had a plugged tire and was ready to roll again. 24 hours later, the tire was flat. So I called Ty, asking if he could come take a look. He, again, was super friendly, arrived quickly and located yet another screw in my tire. This repair was the same. Friendly, efficient, and complete. Ty's 24/7 is my go to anytime I have a tire issue (which based on this week.... LOL) and I will highly recommend him to everyone I know.- Caitrin Conroy. 1/21/2020
- I called on a Sunday morning for a jumpstart. My car had been dead for two weeks. They asked me where I was (NoMa in DC), and said they’d be there in 20 minutes. Only took them 15 to get to me, and another 30 seconds to get my car started! The person who answered the phone and came out was friendly, professional, and prompt. As much as it pains me to pay $70 for a jump, the convenience was worth it since my friend and I tried to start my car for 20 min with no luck. I had a great experience!- Jason Griess. 0/19/2020
- I got a flat tire while driving in the city on a side road and I called a couple places and one towing company told me that it would be 2 hours before they could get to me and the price was going to be a lot to tow me home. I called Ty's and he was able to get to me and fix my tire and put it back on all within an hour and a half of me calling him. Great service!!!- Walter Gregg. 9/28/2019
- Car troubles left me stranded on the road. It was close to midnight but I found Ty’s Roadside Assistance via a Google search and I am so glad for it. Ty arrived within 25 minutes and quickly diagnosed the problem. He had me up and running, and even laughing. He was knowledgeable, efficient, and kind. The price charged was extremely fair.- Erica Smith. 8/10/2019
- Look no further, search for no one else, this is guy you need to help you. Ty was amazing, while coming out twice to assist me, we realized I needed a new battery. He stayed with me and my family to make sure everything worked properly. I cannot recommend enough or give even more stars, because I would if I could.- Khalil Thompson. 5/4/2019
- Has a friend that blew out a tire with no spare in DC today and unfortunately I could not get to her right away. After calling around was able to reach this company and they were able to take care of it. They responded quickly even with the inclement weather and got her back on the road. Thanks for the courteous and professional service.- darren simms. 0/24/2019
- Ty is ABSOLUTELY AWESOME...i I found him to be honest, trustworthy and reliable!!!! In my moment of crisis, I called Ty's Roadside Assistance after waiting for over 3 hours for another tow service, that didn't even bother follow up . When I told him the problem for my car breakdown, he offered to come by and take a look and assess whether there was a simple solution to solve the problem or if I really needed to be towed. Here's the kicker, HE ACTUALLY SHOWED UP!!! It seemed the issue could be resolved enough to get me on my way, but I elected to have the car towed anyway for fear that the problem would return once I got further down the road. Ty also connected me with a RELIABLE tow service, who also actually responded in a decent timeframe to tow my car to my auto mechanic. He has my vote for sure,- Tanya G. 8/26/2018
- Quick service, very reasonable price, VERY polite. Ty answered the phone quickly, gave me a flat price (lower than 5 other places I called), showed up in ~20 minutes, and had my car open in about 2 minutes. When he was done he gave me two copies of the receipt and told me my roadside assistance company would probably reimburse me if I sent them the receipt. Can't imagine a service call going any better. I'm bookmarking Ty in case I ever need someone to open my car again.- Arjumand Bonhomme. 5/1/2018
- Got a flat tire just at the end of a long day of moving. But the bolts were on too tight for our car's flimsy little wrench! Called Ty's and he promptly arranged to have Zed come take a look. Zed was friendly and courteous... and after a harrowing journey through a series of increasingly large wrenches, he finally managed to get those bolts off, and got the spare on our car in a jiffy! I appreciated his dedication to getting the tire off, and I enjoyed chatting with him while he worked. I definitely recommend Ty's and Zed, and I'll be calling them next time I need a hand with our car!- Chris Wegrzyn. 6/22/2017
- Amazing service. When diesel was put in our reg gas car, they came quickly in the middle of the night, towed, and drained the fuel tank for $375. He could have ripped me off and said they needed to do more, which I read is up to $1000. Instead, at no extra charge they 1. delivered the car back to us 2. showed me a video of what they had done, and 3. had filled my empty gas tank all the way up. John Boodhoo was the one that helped us. Great guys! Thank you!- Mark Watanabe. 9/28/2016
- I called a guy named Zed for a jump start for my maxima. He shows up way faster than the eta. He had excellent customer service and knew everything what to do as giving me a jump. Even noticed my lights on. In 2 minutes my car was on and the price given was affordable. My key to handling business is customer service, and he was friendly as well. Recommended I get new terminals because they were corroded and offered to install them for few bucks. Thanks so much.- Jeremy Black. 9/13/2016
- Tire went flat may 19th 2016. I disnt want to wait for towing etc. I ealled ty, he responded right away and my tire was replaced in no time. I had something to do and took uber elsewhere. He worked on it while i was gone. Very professional friendly and efficient. Thank you so much. could not have asked for better service.- Daniel Sutton. 4/20/2016
- Ty was extremely professional and dedicated to getting me back on the road...even when he was booked solid, yet faced an unexpected problem getting my tire on. He made sure the job was done right, and the tire continues to be perfect. For all of you reading this on your smartphone wondering "gee can I trust this guy, is he nice, professional, will I get ripped off, and how can I know for sure?" TRUST ME, and DO THE MATH. For the price of a quick-response flatbed ride home ar 12am I was able to get back on the road immediately with a REAL TIRE on the rim.- Gregory Schoenig. 4/18/2016
- These guys have taken service quality and professionalism to a totally new level! They are curteous, friendly, dependable and know what they are talking about. I would recommend them to any and everyone. They came to me within the time-frame they said they would and not only assisted me they went above and beyond the call of duty. Giving me advice on other aspects of my car. They are the new new standard to which companies like this should aspire to. The DMV area has with Ty's a new star that others can only dream of being!- Terence Thompson. 3/20/2016
Request an Appointment
We use cookies to enable essential functionality on our website, and analyze website traffic. By clicking Accept you consent to our use of cookies. Read about how we use cookies.
Your Cookie Settings
We use cookies to enable essential functionality on our website, and analyze website traffic. Read about how we use cookies.
Cookie Categories
Essential
These cookies are strictly necessary to provide you with services available through our websites. You cannot refuse these cookies without impacting how our websites function. You can block or delete them by changing your browser settings, as described under the heading "Managing cookies" in the Privacy and Cookies Policy.
Analytics
These cookies collect information that is used in aggregate form to help us understand how our websites are being used or how effective our marketing campaigns are.